Privacy Policy

The Snug Vegans ("we", "us", "our") operates this website. We take your privacy seriously and are committed to protecting your personal data. This policy explains what data we collect, why we collect it, and what your rights are.

1. Data We Collect

Information you provide directly:

• Email address — when you subscribe to our newsletter or contact us.
• Name and message — when you submit our contact form.
• Review content and reviewer name — when you leave a recipe rating or review.
• Account credentials — if you create an account or are invited as an admin.

Information collected automatically:

• Technical data — IP address, browser type, device information, and pages visited.
• Cookies and similar technologies — see our Cookie Policy for details.

2. Legal Basis for Processing

Under the GDPR and UK GDPR, we process your personal data on the following legal bases:

• Consent — for newsletter subscriptions, cookie tracking, and recipe reviews. You can withdraw consent at any time.
• Legitimate interests — for responding to your enquiries, improving our website, and preventing fraud or abuse.
• Contractual necessity — when providing services tied to an account.
• Legal obligation — where we are required to retain data by law.

3. How We Use Your Data

• To deliver and improve our recipes, articles, and services.
• To send you our newsletter if you have subscribed (you can unsubscribe at any time).
• To respond to your messages and enquiries.
• To display recipe reviews you submit.
• To monitor and maintain website security and prevent abuse.
• To comply with legal obligations.

4. Data Sharing and Third Parties

We do not sell your personal data. We share data only with trusted service providers who help us operate the website (such as hosting, email delivery, and analytics), and only where they have committed to processing it securely and in line with applicable data protection law. We may also disclose data where required by law or to protect our rights and safety.

5. International Data Transfers

Your data may be processed in countries outside your own, including the United States and the European Union. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data in line with applicable law.

6. Data Retention

We keep your data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Newsletter subscriptions are retained until you unsubscribe. Contact form submissions are retained for up to 24 months. Reviews are retained for the lifetime of the relevant recipe unless you request removal.

7. Your Rights

If you are in the EEA, UK, or Switzerland, you have the following rights under the GDPR:

• Access — request a copy of your personal data.
• Rectification — request correction of inaccurate data.
• Erasure — request deletion of your data ("right to be forgotten").
• Restriction — request that we limit processing of your data.
• Objection — object to processing based on legitimate interests.
• Portability — receive your data in a structured, machine-readable format.
• Withdraw consent — withdraw consent at any time without affecting prior processing.

If you are a California resident, you have additional rights under the CCPA, including the right to know what personal data is collected, the right to delete it, and the right to opt out of the sale or sharing of personal data. We do not sell your personal data.

To exercise any of these rights, please contact us through our contact page.

8. Data Security

We use appropriate technical and organisational measures to protect your data, including encryption, access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed at children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review it periodically.

11. Contact

Questions about this policy or your data? Reach out via our contact page and we will respond promptly.